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At Gunner HQ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, gunnerhq.com, or interact with us in-store, via phone (256-314-9222), or email (support@gunnerhq.com).
Information We Collect: We collect personal information you voluntarily provide, such as your name, address, phone number, and email when you make a purchase, create an account, or contact us. For firearm purchases, we may collect additional details required for background checks, such as identification numbers, in compliance with federal and state laws. We also collect non-personal data, like browsing activity on our website, through cookies and analytics tools to improve user experience.
How We Use Your Information: Your data is used to process transactions, fulfill orders, and provide customer support. We may use your contact information to send order confirmations, updates, or promotional offers (with your consent). Data collected for background checks is used solely to comply with legal requirements and is not stored beyond what is necessary.
Data Sharing: Gunner HQ does not sell or share your personal information with third parties for marketing purposes. We may share data with trusted service providers (e.g., payment processors or shipping companies) to complete transactions or with authorities when required by law, such as for background checks. All third parties are bound by confidentiality agreements.
Data Security: We implement industry-standard security measures, including encryption and secure servers, to protect your information. However, no system is completely infallible, and we encourage you to safeguard your account credentials.
Your Rights: You may request access to, correction of, or deletion of your personal information by contacting us at support@gunnerhq.com. You can also opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
Cookies and Tracking: Our website uses cookies to enhance functionality and analyze site performance. You can manage cookie preferences through your browser settings.
